Alhena
  • Introduction
  • Getting Started
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  • Reference
    • Website SDK
      • Configure Proactive Nudges
    • Product FAQs
    • Website chatsdk events
    • Website chatsdk APIs
    • Chat SDK api and events examples
      • Open other external widget once human transfer is initiated
      • Show the Alhena AI widget only when someone scroll the page by 5 px
    • Website SDK - Custom data
      • Website SDK - Customer data with Agent
    • Website SDK - Internationalization
    • API Reference
      • API calls
    • Device Compatibility
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      • Training Frequently Asked Questions
    • Tuning Alhena AI Post Training
      • Best Practices for configuring the Alhena AI’s personality and guidelines
      • Adding Human Feedback for improving specific Questions
      • Adding to your knowledge base with FAQs
      • Frequently Asked Questions - Tuning Responses
    • QAing Al Conversations
      • Smart Flagging: Streamline Your AI Quality Assurance
    • Integrations
      • Alhena Website Chat SDK
        • Customizing Your Alhena Chat Widget
      • Integrating Alhena AI With Slack
      • Integrating Alhena AI With Discord
      • Integrating Alhena With Freshdesk
      • Integrating Alhena AI With Zendesk
      • Integrating Alhena AI With Email
      • Integrating Alhena AI With Shopify
      • Integration Alhena AI With Trustpilot
      • Integrating Alhena With Gorgias
    • Notifications
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  1. Reference

Website SDK - Internationalization

Alhena AI ChatSDK supports internationalization in 92 different languages. It automatically converts responses into the language in which the user has asked the question. On the ChatSDK, however, there are a number of static strings visible to the end user, such as "Send Message" and "Welcome." By default, Alhena AI ChatSDK translates these based on the language tag present in the HTML tag.

If you wish to explicitly translate the static content (e.g., button CTA text, welcome messages) into the locale of your choice, you can specify the locale in the ChatSDK configuration. This is an optional parameter.

Here is an example of how to set this up:

<script>
document.gleenConfig = {
    company: 'gleen',
    locale: 'es'  // Spanish locale
};
</script>
<script src="https://app.alhena.ai/sdk/gleenWidget.js"></script>

With the above configuration, the ChatSDK's static strings and CTA button texts will be displayed in Spanish.

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Last updated 14 days ago