Alhena
  • Introduction
  • Getting Started
  • Architecture
  • Reference
    • Website SDK
      • Configure Proactive Nudges
    • Product FAQs
    • Website chatsdk events
    • Website chatsdk APIs
    • Chat SDK api and events examples
      • Open other external widget once human transfer is initiated
      • Show the Alhena AI widget only when someone scroll the page by 5 px
    • Website SDK - Custom data
      • Website SDK - Customer data with Agent
    • Website SDK - Internationalization
    • API Reference
      • API calls
    • Device Compatibility
  • Tutorials
    • AI Training
      • Training Steps
      • Training Data Sources
        • Websites
        • Youtube videos
        • Google Drive
        • Twitter Pages
        • Discord Messages
        • Confluence Pages
        • Upload Documents
        • Github
        • Zendesk Tickets
        • Freshdesk Tickets
        • Freshchat Tickets
        • Custom data sources
        • Shopify API
        • Woocommerce API
        • PDF Crawling
      • Training Frequently Asked Questions
    • Tuning Alhena AI Post Training
      • Best Practices for configuring the Alhena AI’s personality and guidelines
      • Adding Human Feedback for improving specific Questions
      • Adding to your knowledge base with FAQs
      • Frequently Asked Questions - Tuning Responses
    • QAing Al Conversations
      • Smart Flagging: Streamline Your AI Quality Assurance
    • Integrations
      • Alhena Website Chat SDK
        • Customizing Your Alhena Chat Widget
      • Integrating Alhena AI With Slack
      • Integrating Alhena AI With Discord
      • Integrating Alhena With Freshdesk
      • Integrating Alhena AI With Zendesk
      • Integrating Alhena AI With Email
      • Integrating Alhena AI With Shopify
      • Integration Alhena AI With Trustpilot
      • Integrating Alhena With Gorgias
      • Integrating Alhena With Kustomer
    • Notifications
    • Alhena Dashboard
      • Managing Team
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  • Getting Started
  • API Parameters
  • Sample Use Cases
  1. Reference

API Reference

Welcome to the Alhena API, a tool designed to offer precise, contextual, and in-depth responses to customer inquiries using your own reference materials. By incorporating our API, you're bringing Alhena's sophisticated linguistic model functions into your platforms.

Highlighted Features:

  • Intuitive Language Processing: Alhena's AI model grasps intricate linguistic structures to produce responses that resemble human interaction.

  • Enhanced Data Extraction: Utilize both keyword-driven and semantic analysis to extract the most pertinent details.

  • Tailored Feedback: Modify settings like tone, personality to refine the AI's output to match your preferences.

  • Seamless Conversations: Retain the conversation's backdrop by sharing its history, guaranteeing answers that are both consistent and pertinent.

  • Reference Tracking: Receive insights about the materials contributing to the generated responses, inclusive of hyperlinks to the foundational documents.

Getting Started

To begin with the Alhena API, an API key is essential. If you haven't procured one yet, simply visit gleen.ai and select either the 'Begin Now' or 'Connect with Us' option. With your API key in hand, you're set to interact with the Alhena API by initiating a POST request to the provided endpoint.

API Parameters

The Alhena API offers a variety of parameters to customize your requests. You can also provide conversation history to maintain context and improve the quality of the AI's responses. See a full list of parameters

Sample Use Cases

  • Customer Support Chatbots: Improve your customer support experience by integrating Mendable API into your chatbot to provide accurate and detailed answers to user queries.

  • Virtual Assistants: Empower your virtual assistant with advanced language understanding and information retrieval capabilities.

  • FAQ Automation: Automatically generate answers to frequently asked questions for your website or application.

  • Knowledge Base Search: Provide your users with a powerful search experience to find the information they need.

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Last updated 21 days ago