WooCommerce

Integrate Alhena with WooCommerce to provide AI-powered customer support with real-time order and product information.

Prerequisites

• A WooCommerce store with admin access

• Your store URL (e.g., https://mystore.com)

Setup

Step 1: Enable WooCommerce in Alhena

1. In Alhena, go to Settings > Integrations

2. Find WooCommerce and click Enable

3. You'll be taken to the WooCommerce configuration page

Step 2: Connect Your Store

1. Enter your Store Name (a friendly name to identify your store)

2. Enter your Store URL (the full URL of your WooCommerce store, e.g., https://mystore.com)

3. Click Connect

You'll be redirected to your WooCommerce store to authorize the connection. Log in with your WooCommerce admin credentials and approve the access request.

After authorization, you'll be redirected back to Alhena with your store connected.

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Enabled Agents

When you connect your WooCommerce store, the following agents are enabled:

Agent	Description
Order management agent	Handles order inquiries, tracking, and order-related customer support
Product expert agent	Provides detailed product information, specifications, and recommendations

You can configure these agents in AI Settings > Agents.

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Recommended: Add Your Store to Training

After connecting, we recommend adding your WooCommerce store's domain to your training URLs so Alhena can learn from your product pages and help articles. See Training on Websites for more information.

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Disconnecting

To disconnect your WooCommerce store:

1. Go to Settings > Integrations > WooCommerce

2. Click Disconnect

3. Confirm the disconnection

This will disable the WooCommerce-connected agents and revoke access to your store data.