Review Management
Automatically respond to customer reviews using AI-powered responses.
These integrations connect Alhena to review platforms, allowing you to:
Automatically fetch and monitor new reviews
Auto-respond to positive reviews (4-5 stars) with AI-generated replies
Route negative reviews (1-3 stars) for human approval
Ensure responses align with your brand's tone
Supported Platforms
Trustpilot - Manage Trustpilot service reviews
Feefo - Manage Feefo customer reviews
How It Works
Connect your review platform account
Configure webhook to receive new reviews
Set reply rules (auto-approve positive, manual approval for negative)
Review and approve AI-generated responses in Social Conversations
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