Chat Widget

The Alhena Chat Widget is an AI-powered conversational interface that you can embed on your website to provide instant customer support.

See the chat widget in action on our demo site.

Getting Started

• Installation - Add the widget to your website with a simple JavaScript snippet

• Customization - Configure the widget's appearance to match your brand

Features

• Icebreakers - Tappable conversation starters that lower the barrier to a first message

• AI Nudges - Proactive prompts that engage visitors at the right moment

• Suggested Questions - AI-generated follow-up questions that appear during conversations

• Human Handoff - Seamlessly transfer conversations to human agents when needed

• Quiz Options - Interactive multiple-choice buttons for product recommendations and guided conversations

• Product Recommendations - Rich product cards and carousels displayed in chat

Configuration

Access widget settings in the Alhena dashboard: Integrations > Website > Configure Settings

Developer Reference

For programmatic control of the widget, see the SDK documentation:

• JavaScript API - Control widget programmatically

• Styles API - Customize look and feel via code

• Code Examples - Common integration patterns