> For the complete documentation index, see [llms.txt](https://alhena.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://alhena.gitbook.io/docs/ai-configuration/data-sources.md).

# Data Sources

## Supported Data Sources

Alhena AI can extract and index data from the following sources.

***

### 1. [**Websites & Web Pages**](/docs/ai-configuration/data-sources/websites.md)

* **General Websites** – HTML pages, blogs, wikis, etc.
* **Sitemap XML** – Crawl all URLs listed in an XML sitemap.
* [**Confluence Pages**](/docs/ai-configuration/data-sources/confluence-pages.md) – Crawl pages from Atlassian Confluence.

***

### 2. [**Google Drive**](/docs/ai-configuration/data-sources/google-drive.md)

* **Google Docs**
* **Google Sheets** (spreadsheets)
* **Google Slides** (presentations)
* **Google Drive Folders** – Recursive crawling supported.
* **Google Drive Files** – Generic support for any file inside Drive.

***

### 3. **Document Files**

* [**PDF**](/docs/ai-configuration/data-sources/pdf-crawling.md) (`.pdf`)
* **Word Documents** (`.doc`, `.docx`)
* **Excel Spreadsheets** (`.xls`, `.xlsx`)
* **PowerPoint Presentations** (`.ppt`, `.pptx`)
* [**CSV / TSV**](/docs/ai-configuration/data-sources/csv-excel-and-google-sheets-ingestion.md) (`.csv`, `.tsv`)
* **Plain Text** (`.txt`), **Markdown** (`.md`), **RST** (`.rst`)
* **Rich Text Format** (`.rtf`)
* **OpenDocument Files** (`.odt`, `.ods`, `.odp`)
* **Apple iWork** (`.pages`, `.numbers`, `.key`)
* **Email Files** (`.eml`, `.msg`)
* **EPUB** (`.epub`), **Org-mode** (`.org`)
* **Config/Data Files** (`.ini`, `.yaml`, `.toml`, `.xml`, `.json`)
* **Images** – `.jpg`, `.jpeg`, `.png`, `.webp`, etc.

***

### 4. **Video & Media**

* [**YouTube Videos**](/docs/ai-configuration/data-sources/youtube-videos.md) – Transcripts and content from videos.
* **Other Video Files** – `.mp4`, `.avi`, `.mkv`, `.mov`, and more.

***

### 5. **Connected Workspaces & Communication Platforms**

* [**Notion Pages**](/docs/ai-configuration/data-sources/notion-pages.md) – Connect your Notion workspace via OAuth.
* [**Discord Messages**](/docs/ai-configuration/data-sources/discord-messages.md) – Connect your Discord server.
* [**Slack Messages**](/docs/ai-configuration/data-sources/slack-messages.md) – Connect your Slack workspace.
* [**Twitter Pages**](/docs/ai-configuration/data-sources/twitter-pages.md) – Accounts, posts.

***

### 6. **Helpdesk & Ticketing Systems**

* [**Helpdesk Ticket Import**](/docs/ai-configuration/data-sources/helpdesk-ticket-import.md) — Zendesk, Freshdesk, Freshchat, Gorgias, Salesforce Service Cloud
* [**Zendesk Help Center Articles**](/docs/ai-configuration/data-sources/zendesk-help-center-articles.md)
* [**Freshdesk Knowledge Base Articles**](/docs/ai-configuration/data-sources/freshdesk-knowledge-base-articles.md)
* [**Intercom Help Center Articles**](/docs/ai-configuration/data-sources/intercom-help-center-articles.md)

***

### 7. **Ecommerce Platforms**

* [**Shopify Products**](/docs/ai-configuration/data-sources/shopify-api.md)
* [**WooCommerce Products**](/docs/ai-configuration/data-sources/woocommerce-api.md)
* **Salesforce Commerce Cloud**
* **Magento**
* **Generic Product Pages** – Custom HTML product extraction.

***

### 8. [**GitHub**](/docs/ai-configuration/data-sources/github.md)

* **Code Repositories** – Source code, documentation, config files.
* **Issues**
* **Discussions**

***

### 9. **Custom / Other Sources**

* [**Upload Documents**](/docs/ai-configuration/data-sources/upload-documents.md) – Supports any of the formats listed above.
* [**Custom Data Sources**](/docs/ai-configuration/data-sources/custom-data-sources.md) – Extensible scraper support.

***

### 10. **Manual Knowledge Entry**

* [**FAQs**](/docs/ai-configuration/tuning/adding-faqs.md) – Add question-answer pairs directly to your knowledge base.