Agent Tools
Tools extend what agents can do by connecting them to external data sources and APIs. Assign tools to agents to give them access to information and actions beyond the knowledge base.
Tool Types
API Tools
API tools let agents make HTTP requests to external services. Use them to connect agents to your internal systems, third-party APIs, or custom backends.
Common use cases:
Check inventory levels
Look up customer information
Verify appointment availability
Retrieve pricing data
MCP Servers
MCP (Model Context Protocol) servers provide a standardized way to connect agents to external tools and data sources. MCP enables secure, two-way connections and can expose multiple tools through a single connection.
Common use cases:
Connect to databases
Integrate with enterprise systems
Use pre-built MCP connectors
Build custom integrations
Sheet Search
Sheet search tools let agents search through spreadsheet data you've uploaded to your knowledge base. Useful for structured data that doesn't fit well in documents.
Common use cases:
Product specifications
Pricing tables
Store locations
FAQ databases
Last updated