Agent Tools

Tools extend what agents can do by connecting them to external data sources and APIs. Assign tools to agents to give them access to information and actions beyond the knowledge base.

Tool Types

Tool Type
Description
Plan

Make HTTP requests to external services

Pro

Connect via Model Context Protocol for complex integrations

Pro

Search spreadsheet data in your knowledge base

All

API Tools

API tools let agents make HTTP requests to external services. Use them to connect agents to your internal systems, third-party APIs, or custom backends.

Common use cases:

  • Check inventory levels

  • Look up customer information

  • Verify appointment availability

  • Retrieve pricing data

Learn more about API Tools

MCP Servers

MCP (Model Context Protocol) servers provide a standardized way to connect agents to external tools and data sources. MCP enables secure, two-way connections and can expose multiple tools through a single connection.

Common use cases:

  • Connect to databases

  • Integrate with enterprise systems

  • Use pre-built MCP connectors

  • Build custom integrations

Learn more about MCP Servers

Sheet search tools let agents search through spreadsheet data you've uploaded to your knowledge base. Useful for structured data that doesn't fit well in documents.

Common use cases:

  • Product specifications

  • Pricing tables

  • Store locations

  • FAQ databases

Learn more about Sheet Search

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