Sheet Search

Sheet search tools let agents search through spreadsheet data you've uploaded to your knowledge base. This is useful for structured data that doesn't fit well in documents.

Plan required: All plans

Use Cases

  • Product specifications and catalogs

  • Pricing tables

  • Store location data

  • FAQ databases in tabular format

  • Inventory information

  • Employee directories

How It Works

When you add a spreadsheet to your knowledge base, it can be enabled as a searchable tool. The agent can then query this data to answer user questions with up-to-date information from your spreadsheets.

Step 1: Add Your Sheet

  1. Navigate to AI Settings and go to the Train your AI agent tab

  2. Locate the Add sources to your knowledge base section

  3. Paste a Google Sheets link into the input field or upload a sheet file

  4. Click Add Link to add the sheet to your knowledge base

Step 2: Configure Your Sheet

After the sheet is added, a "Sheet detected" modal will appear. You have two options:

  • Configure sheet settings - Fine-tune which columns are indexed and prioritized for search results. Recommended for optimal AI performance.

  • Skip for now - Start using the sheet with default settings. You can configure it later from the Actions menu.

Step 3: Sheet Settings

After clicking Configure sheet settings, you'll see the configuration page.

Enable Sheet Search Integration

Toggle Enable sheet search integration to activate this feature. When enabled, the agent will query this sheet when answering user questions.

Edit Sheet Details

Field
Description

Sheet name

Display name for your sheet

Description

What data this sheet contains (helps the agent know when to search it)

circle-info

Write specific descriptions. Instead of "Product data", write "Product catalog with 500+ items including SKUs, prices, dimensions, and availability status."

Configure Column Indexing

Select which columns should be ingested and prioritized in the knowledge base.

Columns marked with priority will be weighted more heavily when the AI searches for relevant information.

Save Your Configuration

Click Save changes to apply the configuration. Your sheet is now ready to be searched by the agent.

Adjusting Settings Later

To access configuration after initial setup:

  1. Find the sheet entry in your knowledge base sources list

  2. Click the Actions dropdown menu

  3. Select Configure sheet settings

Assigning to Agents

Once configured, enable the sheet search tool for specific agents:

  1. Navigate to AI Settings > Agents

  2. Select the agent you want to configure

  3. In the Tools section, enable the sheet search tool

  4. Save your changes

Best Practices

Keep data clean

Ensure your spreadsheet has clear headers and consistent formatting. See spreadsheet formatting best practicesarrow-up-right.

Use meaningful descriptions

Be specific about what data the sheet contains and when the agent should search it.

Prioritize key columns

Mark columns most relevant to user queries as priority. This helps the agent find the right information faster.

Keep data current

Regularly update your sheet data so the AI always has access to the latest information.

Test with sample queries

After configuring a sheet, test the AI with sample queries to ensure it retrieves the expected data.

Supported Formats

  • Google Sheets (via link)

  • CSV files

  • Excel files (.xlsx, .xls)

For detailed information on preparing spreadsheet files, see CSV, Excel & Sheetsarrow-up-right.

Troubleshooting

Issue
Solution

Agent doesn't search the sheet

Verify the sheet is enabled as a tool for that agent

Wrong data returned

Check column priorities and sheet description

Data is outdated

Re-sync the sheet from the knowledge base

Search is slow

Reduce the number of indexed columns to essentials

Last updated