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Analytics

Alhena Analytics

Track and measure your AI agent's performance with comprehensive analytics. Understand how your AI is impacting customer satisfaction and revenue to make data-driven decisions.

In This Section

  • Agent Performance - Track conversation volume, AI vs. human handled interactions, and credit usage

  • Trending Topics - Analyze conversation patterns by topic to understand what customers are asking about

  • Revenue Impact - Measure the revenue contribution of your AI agent with cart and GMV analytics

  • CSAT Collection - Collect and analyze customer satisfaction feedback after AI interactions

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