# Alhena

## Alhena

- [Introduction](https://alhena.gitbook.io/docs/readme.md): Alhena - Generative AI for customer success
- [Overview](https://alhena.gitbook.io/docs/ai-configuration/ai-configuration.md): Configure your AI agent's knowledge base, behavior, and specialized agents. Connect data sources and tune responses to match your brand.
- [Data Sources](https://alhena.gitbook.io/docs/ai-configuration/data-sources.md): Alhena AI supports various types of data sources for bots knowledge-base.
- [Websites](https://alhena.gitbook.io/docs/ai-configuration/data-sources/websites.md)
- [YouTube Videos](https://alhena.gitbook.io/docs/ai-configuration/data-sources/youtube-videos.md)
- [Google Drive](https://alhena.gitbook.io/docs/ai-configuration/data-sources/google-drive.md)
- [Notion Pages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/notion-pages.md)
- [Confluence Pages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/confluence-pages.md)
- [GitHub](https://alhena.gitbook.io/docs/ai-configuration/data-sources/github.md)
- [Upload Documents](https://alhena.gitbook.io/docs/ai-configuration/data-sources/upload-documents.md)
- [PDF Crawling](https://alhena.gitbook.io/docs/ai-configuration/data-sources/pdf-crawling.md)
- [CSV, Excel & Sheets](https://alhena.gitbook.io/docs/ai-configuration/data-sources/csv-excel-and-google-sheets-ingestion.md)
- [Helpdesk Ticket Import](https://alhena.gitbook.io/docs/ai-configuration/data-sources/helpdesk-ticket-import.md)
- [Zendesk Help Center Articles](https://alhena.gitbook.io/docs/ai-configuration/data-sources/zendesk-help-center-articles.md)
- [Freshdesk Knowledge Base Articles](https://alhena.gitbook.io/docs/ai-configuration/data-sources/freshdesk-knowledge-base-articles.md)
- [Intercom Help Center Articles](https://alhena.gitbook.io/docs/ai-configuration/data-sources/intercom-help-center-articles.md)
- [Shopify API](https://alhena.gitbook.io/docs/ai-configuration/data-sources/shopify-api.md)
- [WooCommerce API](https://alhena.gitbook.io/docs/ai-configuration/data-sources/woocommerce-api.md)
- [Discord Messages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/discord-messages.md)
- [Slack Messages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/slack-messages.md)
- [Twitter Pages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/twitter-pages.md)
- [Custom Data Sources](https://alhena.gitbook.io/docs/ai-configuration/data-sources/custom-data-sources.md)
- [Tuning Your AI](https://alhena.gitbook.io/docs/ai-configuration/tuning.md)
- [Guidelines](https://alhena.gitbook.io/docs/ai-configuration/tuning/guidelines.md)
- [Brand voice & personality](https://alhena.gitbook.io/docs/ai-configuration/tuning/personality.md)
- [Testing Changes](https://alhena.gitbook.io/docs/ai-configuration/tuning/testing-changes.md): Use Guideline Studio to preview how your AI will behave before making changes live.
- [Adding Human Feedback](https://alhena.gitbook.io/docs/ai-configuration/tuning/human-feedback.md)
- [Adding FAQs](https://alhena.gitbook.io/docs/ai-configuration/tuning/adding-faqs.md): You can add FAQs to your AI agent's knowledge base to help it provide better answers to your users. This can be done manually, which we'll go over in this section of the documentation.
- [Boosting Products](https://alhena.gitbook.io/docs/ai-configuration/tuning/boosting-products.md): Gain precise control over your product highlighting with the Boost Products feature. Learn to manage AI recommendations to optimize sales and promotions effectively.
- [Tuning FAQ](https://alhena.gitbook.io/docs/ai-configuration/tuning/tuning-faq.md)
- [Agents](https://alhena.gitbook.io/docs/ai-configuration/agents.md)
- [Built-in Agents](https://alhena.gitbook.io/docs/ai-configuration/agents/built-in-agents.md)
- [Custom Agents](https://alhena.gitbook.io/docs/ai-configuration/agents/custom-agents.md)
- [Agent Tools](https://alhena.gitbook.io/docs/ai-configuration/agents/tools.md)
- [Training FAQ](https://alhena.gitbook.io/docs/ai-configuration/training-faq.md)
- [Overview](https://alhena.gitbook.io/docs/features/features.md)
- [Chat Widget](https://alhena.gitbook.io/docs/features/chat-widget.md)
- [Installation](https://alhena.gitbook.io/docs/features/chat-widget/installation.md)
- [Iframe Embed](https://alhena.gitbook.io/docs/features/chat-widget/iframe-embed.md): Embed the Alhena chat widget as an iframe for use in custom layouts, internal tools, or standalone pages.
- [Inline Embed](https://alhena.gitbook.io/docs/features/chat-widget/inline-embed.md): Embed the Alhena chat widget inline on your page using the same JavaScript SDK as the floating widget.
- [Customization](https://alhena.gitbook.io/docs/features/chat-widget/customization.md)
- [Icebreakers](https://alhena.gitbook.io/docs/features/chat-widget/icebreakers.md): Make it easy for website visitors to start a conversation with your chat widget.Icebreakers are short, tappable questions that appear inside the chat window and lower the barrier to a first message.
- [AI Nudges](https://alhena.gitbook.io/docs/features/chat-widget/nudges.md): Nudge visitors at the right moment to start more conversations and drive conversions.
- [Suggested Questions](https://alhena.gitbook.io/docs/features/chat-widget/suggested-questions.md): Suggested questions are AI-generated follow-up prompts that appear during a conversation, helping customers explore related topics and find answers faster.
- [Human Handoff](https://alhena.gitbook.io/docs/features/chat-widget/human-handoff.md): Let end-users jump from your AI assistant to a live agent during (or outside) business hours, while collecting any details your team needs to help them faster.
- [Quiz Options](https://alhena.gitbook.io/docs/features/chat-widget/quiz-options.md)
- [Product Recommendations](https://alhena.gitbook.io/docs/features/chat-widget/product-recommendations.md)
- [Voice AI](https://alhena.gitbook.io/docs/features/voice-ai.md)
- [SIP Domain Setup](https://alhena.gitbook.io/docs/features/voice-ai/sip-setup.md): You can connect your own SIP domain to enable incoming calls to your Alhena Voice AI agent. This allows you to use your existing phone service instead of the free number option.
- [Freshcaller Setup](https://alhena.gitbook.io/docs/features/voice-ai/freshcaller-setup.md): Connect Freshcaller to Alhena Voice AI to route incoming calls to your AI agent.
- [Product FAQs](https://alhena.gitbook.io/docs/features/product-faqs.md)
- [Shopify Setup](https://alhena.gitbook.io/docs/features/product-faqs/shopify-setup.md): This guide walks you through adding the Product FAQs block to your Shopify store's product pages.
- [Conversational Search](https://alhena.gitbook.io/docs/features/conversational-search.md): Conversational Search is a full-page conversational search experience powered by Alhena AI. It lets your customers find products, get recommendations, and ask questions using natural language — direct
- [Installation](https://alhena.gitbook.io/docs/features/conversational-search/installation.md)
- [Customization](https://alhena.gitbook.io/docs/features/conversational-search/customization.md)
- [Embeddable Agents](https://alhena.gitbook.io/docs/features/embeddable-agents.md): Place AI-powered helpers directly on your product pages — virtual try-on, outfit building, room visualisation, and guided product quizzes.
- [Configuring placements](https://alhena.gitbook.io/docs/features/embeddable-agents/configuration.md): Create and customise placements for each embeddable agent — where it appears, how it looks, and how it answers.
- [Installation](https://alhena.gitbook.io/docs/features/embeddable-agents/installation.md): Add an embeddable agent to your website with a small HTML snippet.
- [Agent Assist](https://alhena.gitbook.io/docs/features/agent-assist.md)
- [AI Help](https://alhena.gitbook.io/docs/features/ai-help.md): AI Help is the in-dashboard assistant that helps you configure, debug, and improve your Alhena AI — by chatting with it instead of digging through menus.
- [User Memory](https://alhena.gitbook.io/docs/features/user-memory.md): Alhena remembers key facts about returning users to deliver more personalized responses.
- [AI Visibility](https://alhena.gitbook.io/docs/features/ai-visibility.md): See how your brand appears in AI-generated answers from ChatGPT, Google AI Overviews, Gemini, Perplexity, and Claude — and what to change so they recommend you more often.
- [Getting Started](https://alhena.gitbook.io/docs/features/ai-visibility/getting-started.md)
- [Overview](https://alhena.gitbook.io/docs/features/ai-visibility/overview.md)
- [Prompts](https://alhena.gitbook.io/docs/features/ai-visibility/prompts.md)
- [Citations](https://alhena.gitbook.io/docs/features/ai-visibility/citations.md)
- [Fan-out Queries](https://alhena.gitbook.io/docs/features/ai-visibility/fan-out-queries.md)
- [Content AI Visibility](https://alhena.gitbook.io/docs/features/ai-visibility/content-ai-visibility.md)
- [Competitors](https://alhena.gitbook.io/docs/features/ai-visibility/competitors.md)
- [AI Assistants (MCP)](https://alhena.gitbook.io/docs/features/mcp.md)
- [Overview](https://alhena.gitbook.io/docs/dashboard/dashboard.md)
- [Conversations](https://alhena.gitbook.io/docs/dashboard/conversations.md)
- [Alhena Helpdesk](https://alhena.gitbook.io/docs/dashboard/conversations/alhena-helpdesk.md): Use Alhena's built-in helpdesk for ticket management without requiring any external integrations.
- [Quality Assurance](https://alhena.gitbook.io/docs/dashboard/conversations/quality-assurance.md)
- [Smart Flagging](https://alhena.gitbook.io/docs/dashboard/conversations/quality-assurance/smart-flagging.md)
- [Social Conversations](https://alhena.gitbook.io/docs/dashboard/social-conversations.md)
- [Analytics](https://alhena.gitbook.io/docs/dashboard/analytics.md): Alhena Analytics
- [Agent Performance](https://alhena.gitbook.io/docs/dashboard/analytics/agent-performance.md): Track and measure your AI agent's operational performance metrics.
- [Trending Topics](https://alhena.gitbook.io/docs/dashboard/analytics/trending-topics.md): Analyze conversation patterns by topic to understand what customers are asking about.
- [Revenue Impact](https://alhena.gitbook.io/docs/dashboard/analytics/revenue-impact.md): What Alhena AI-powered assistance bring to the revenue.
- [CSAT Collection](https://alhena.gitbook.io/docs/dashboard/analytics/csat-collection.md)
- [Playground](https://alhena.gitbook.io/docs/dashboard/playground.md)
- [Team Management](https://alhena.gitbook.io/docs/dashboard/team-management.md)
- [Notifications](https://alhena.gitbook.io/docs/dashboard/notifications.md): Setting up notifications in the Alhena AI dashboard
- [Company Profile](https://alhena.gitbook.io/docs/dashboard/company-profile.md): Managing your company profile settings in Alhena AI dashboard
- [Overview](https://alhena.gitbook.io/docs/integrations/integrations.md)
- [Helpdesk Platforms](https://alhena.gitbook.io/docs/integrations/helpdesk.md)
- [Human Transfer Triggers](https://alhena.gitbook.io/docs/integrations/helpdesk/human-transfer-triggers.md): Alhena automatically transfers conversations to human agents in specific scenarios. These triggers apply across all helpdesk integrations.
- [Email AI Settings](https://alhena.gitbook.io/docs/integrations/helpdesk/email-ai-settings.md): Customize the signature and disclaimer Alhena adds to AI-generated email replies in your helpdesk.
- [Zendesk](https://alhena.gitbook.io/docs/integrations/helpdesk/zendesk.md): Alhena can work with your existing Zendesk helpdesk and seamlessly integrate into your existing workflows. It can respond to website chat, email, and WhatsApp, passing on to a human when needed.
- [Enabling Sunshine API](https://alhena.gitbook.io/docs/integrations/helpdesk/zendesk/enabling-sunshine-api-for-website-tickets.md)
- [Freshdesk](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-freshdesk.md): Integrate Alhena with your Freshdesk helpdesk to respond to website chat and email, with seamless handoff to human agents when needed.
- [Freshchat](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-freshchat.md): This guide will walk you through setting up the Freshchat integration with Alhena to enable AI-powered support through your Freshchat account.
- [Intercom](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-intercom.md): Connect your Intercom workspace to Alhena so conversations are created in Intercom when Alhena AI hands off to a human agent.
- [Gorgias](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-gorgias.md): Integrate Alhena with Gorgias to enable AI-powered support with seamless handoff to your existing workflow.
- [Gladly](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-gladly.md)
- [HubSpot](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-hubspot.md): Connect Alhena to HubSpot to enable human handoff for conversations that Alhena cannot answer.
- [Kustomer](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-kustomer.md): Integrate Alhena with Kustomer to enable AI-powered support with seamless handoff to your existing help desk workflows.
- [Salesforce Service Cloud](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-saleforce-service-cloud.md)
- [Zoho Desk](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-zoho-desk.md)
- [Re:amaze](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-reamaze.md): Integrate Alhena with your Re:amaze helpdesk to respond to website chat and email, with seamless handoff to human agents when needed.
- [Zoho SalesIQ](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-zoho-salesiq.md)
- [Communication](https://alhena.gitbook.io/docs/integrations/communication.md)
- [WhatsApp](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-whatsapp.md): Connect Alhena to WhatsApp Business to provide AI-powered customer support via WhatsApp messaging.
- [Instagram](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-instagram.md): Connect Alhena to Instagram to automatically respond to DMs and comments with AI-powered replies.
- [Facebook Messenger](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-facebook.md): Connect Alhena to Facebook Messenger to automatically respond to messages and comments with AI-powered replies.
- [GitHub](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-github.md): Connect Alhena to GitHub to provide AI-powered support for repository discussions.
- [Slack](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-slack.md): Alhena can be integrated with your company's Slack workspace, responding to any questions based on your knowledge base.
- [Discord](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-discord.md)
- [Email](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-email.md): Alhena AI can connect to your support email account on Gmail, Outlook, or other email providers, where you can then respond to tickets that need human attention through Alhena Helpdesk.
- [E-commerce](https://alhena.gitbook.io/docs/integrations/ecommerce.md)
- [E-commerce Platforms](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms.md)
- [Shopify](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-shopify.md): Integrate Alhena with Shopify to provide AI-powered customer support with real-time order and product information.
- [Shopify Search Button](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-shopify/adding-search-button-to-shopify.md): Complete step-by-step guide
- [WooCommerce](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-woocommerce.md): Integrate Alhena with WooCommerce to provide AI-powered customer support with real-time order and product information.
- [Magento](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-magento.md): Integrate Alhena with Magento to provide AI-powered customer support with real-time order and product information.
- [Salesforce Commerce Cloud](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-salesforce-commerce-cloud.md): Integrate Alhena with Salesforce Commerce Cloud to provide AI-powered customer support with real-time order and product information.
- [BigCommerce](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-bigcommerce.md): Integrate Alhena with BigCommerce to provide AI-powered customer support with real-time order and product information.
- [Solidus](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-solidus.md): Integrate Alhena with Solidus to provide AI-powered customer support with real-time order and product information.
- [Product Catalog Spreadsheet](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/product-catalog-spreadsheet.md): Import product data from a spreadsheet to enable AI-powered product recommendations and search.
- [Product Reviews & Ratings](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews.md)
- [BazaarVoice](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-bazaarvoice.md): Connect BazaarVoice so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [Yotpo](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-yotpo.md): Connect Yotpo so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [PowerReviews](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-powerreviews.md): Connect PowerReviews so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [Okendo](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-okendo.md): Connect Okendo so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [Orders, Shipping & Returns](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns.md)
- [Ship24](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns/integrating-alhena-ai-with-ship24.md): Integrate Alhena with Ship24 to provide AI-powered shipment tracking for your customers.
- [Narvar](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns/integrating-alhena-ai-with-narvar.md): Integrate Alhena with Narvar to provide AI-powered order tracking and returns support for your customers.
- [Loop](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns/integrating-alhena-ai-with-loop.md): Integrate Alhena with Loop to let your AI assistant handle returns and exchanges — eligibility checks, return creation, status lookups, and variant swaps — directly in chat.
- [Commerce Add-ons](https://alhena.gitbook.io/docs/integrations/ecommerce/commerce-addons.md)
- [Recharge](https://alhena.gitbook.io/docs/integrations/ecommerce/commerce-addons/integrating-alhena-ai-with-recharge.md): Integrate Alhena with Recharge to let your AI assistant manage customer subscriptions — pause, skip, swap, refund, and more — directly in chat.
- [Purple Dot](https://alhena.gitbook.io/docs/integrations/ecommerce/commerce-addons/integrating-alhena-ai-with-purple-dot.md): Integrate Alhena with Purple Dot to let your AI assistant answer pre-order questions and offer a 1-click cancel link when a pre-order is still cancellable.
- [Lead Generation](https://alhena.gitbook.io/docs/integrations/marketing.md)
- [HubSpot](https://alhena.gitbook.io/docs/integrations/marketing/integrating-hubspot-with-alhena-ai.md): Capture leads from AI conversations and sync them to HubSpot CRM as contacts.
- [Klaviyo](https://alhena.gitbook.io/docs/integrations/marketing/integrating-klaviyo-with-alhena-ai.md): Capture leads from AI conversations and sync them to Klaviyo as profiles, with automatic consent handling and subscription management.
- [mParticle](https://alhena.gitbook.io/docs/integrations/marketing/integrating-mparticle-with-alhena-ai.md): Capture customer data from AI conversations and sync it to mParticle CDP.
- [Review Management](https://alhena.gitbook.io/docs/integrations/reviews.md)
- [Trustpilot](https://alhena.gitbook.io/docs/integrations/reviews/integration-alhena-ai-with-trustpilot.md): Trustpilot business installation guide for managing your trustpilot comments/review with Alhena AI
- [Feefo](https://alhena.gitbook.io/docs/integrations/reviews/integration-alhena-ai-with-feefo.md): Feefo business installation guide for managing your Feefo comments/reviews with Alhena AI
- [Custom Extensions](https://alhena.gitbook.io/docs/integrations/custom-extensions.md)
- [API Tools](https://alhena.gitbook.io/docs/integrations/custom-extensions/api-tools.md)
- [MCP Servers](https://alhena.gitbook.io/docs/integrations/custom-extensions/mcp-servers.md)
- [Sheet Search](https://alhena.gitbook.io/docs/integrations/custom-extensions/sheet-search.md)
- [Website SDK](https://alhena.gitbook.io/docs/developer-reference/website-sdk.md)
- [JavaScript API](https://alhena.gitbook.io/docs/developer-reference/website-sdk/javascript-api.md): Complete reference for the Alhena Website SDK JavaScript API including all methods, configuration options, and usage examples.
- [Events](https://alhena.gitbook.io/docs/developer-reference/website-sdk/events.md): Complete reference for all events emitted by the Alhena Website SDK, organized by category with callback signatures and examples.
- [Styles API](https://alhena.gitbook.io/docs/developer-reference/website-sdk/styles-api.md): Customize the appearance and positioning of the Alhena chat widget using the Styles API.
- [Custom Data](https://alhena.gitbook.io/docs/developer-reference/website-sdk/custom-data.md): Pass user data and custom metadata to the Alhena chat widget for personalized AI interactions and custom tool integrations.
- [A/B Testing](https://alhena.gitbook.io/docs/developer-reference/website-sdk/ab-testing.md): Measure the impact of Alhena AI by comparing key metrics against alternative support solutions like Zendesk or Intercom.
- [Cart & Checkout Events](https://alhena.gitbook.io/docs/developer-reference/website-sdk/cart-checkout-events.md): Track cart and checkout events to attribute e-commerce revenue to Alhena AI interactions.
- [Add to Cart](https://alhena.gitbook.io/docs/developer-reference/website-sdk/cart-checkout-events/add-to-cart.md): How the "Add to Cart" button works in the Alhena chat widget across Shopify and non-Shopify platforms.
- [HTTP APIs](https://alhena.gitbook.io/docs/developer-reference/website-sdk/cart-checkout-events/http-apis.md): You can call Alhena's APIs for cart and checkout events directly from your server, rather than using the JS APIs.
- [Revenue Attribution](https://alhena.gitbook.io/docs/developer-reference/website-sdk/cart-checkout-events/revenue-attribution.md): Learn how Alhena AI automatically attributes revenue to AI-driven conversations—tracking when chat, FAQ, or proactive nudges influence a purchase.
- [Code Examples](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples.md): Practical code examples demonstrating common Alhena Website SDK integration patterns.
- [A/B Test Guidelines](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/ab-test-guidelines.md): Configure different AI responses for A/B testing based on user group assignment.
- [Internationalization](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/internationalization.md): Configure the Alhena chat widget to display in different languages.
- [Human Handoff Widget](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/human-handoff-widget.md): Switch from Alhena to another support widget (Freshworks, Zendesk, Intercom, etc.) when human handoff is initiated.
- [Scroll-Triggered Widget](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/scroll-triggered-widget.md): Show the Alhena chat widget only after the user scrolls down the page, reducing initial visual clutter.
- [Custom Launcher & Nudge UI](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/custom-launcher-nudge.md): Replace Alhena's built-in launcher and nudge with your own UI, driven by the same standard nudge logic via the Website SDK.
- [Auto-Close After Handoff](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/auto-close-after-handoff.md): Automatically close the chat widget after a conversation is transferred to a human agent.
- [Price Conversion](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/price-conversion.md): Customize how product prices are displayed in the Alhena chat widget using convert price hooks.
- [WooCommerce Revenue Tracking](https://alhena.gitbook.io/docs/developer-reference/website-sdk/examples/woocommerce-revenue-tracking.md): Track cart and checkout events in WooCommerce for revenue attribution.
- [REST API](https://alhena.gitbook.io/docs/developer-reference/api.md)
- [Managing API Keys](https://alhena.gitbook.io/docs/developer-reference/api/managing-api-keys.md)
- [Overview](https://alhena.gitbook.io/docs/troubleshooting/troubleshooting.md)
- [Common Questions](https://alhena.gitbook.io/docs/troubleshooting/common-questions.md)