Slack

Alhena can be integrated with your company's Slack workspace, responding to any questions based on your knowledge base.

Setting Up The Slack Integration

To get started, from the Alhena dashboard, navigate the the Settings page and click on Integrations. Then, click the toggle next to Slack.

You will be directed to Slack's website where you can authorize Alhena to connect to your Slack workspace.

After you click Allow, you'll be redirected back to Alhena. The bot is now installed into your Slack workspacce.

How To Ask Questions To The Bot

You can chose to use Alhena AI either in a channel or stand alone:

(1) Use it in a Slack Channel

Alhena will automatically answer any questions based on your knowledge base when mentioned directly in a message.

First, make sure to add the bot to any channel you'd like it to answer questions in.

Now, you can type questions and mention to bot, and it start to generate a response.

Alhena will create a new thread and stream in the response as it's being generated.

You can ask any followup questions in this same thread.

(2) Use it as a stand alone bot

Once installed, you can see Alhena AI under the list of Apps inside your slack (lower left corner ):

Alhena AI App in slack

To starting using, simply click on the `Alhena AI` app and type you question like you send a message to a colleague. It will create a thread for all new questions. You can ask follow-up questions in the same thread.