Brand voice & personality
Configure your AI Agent's base personality in AI Settings. These settings define how your agent communicates across all conversations.
Navigate to AI Settings > Brand voice & personality to configure this setting.
Identity
Define who your AI Agent is. This sets the context for all conversations.
Example:
You are supporting developers building on our platform, and you're acting as a friendly technical assistant.
Tone
Set the communication style for your AI Agent.
Navigate to AI Settings > Tone to configure this setting.
Example:
Accurate, informative, helpful, business informal with a light sense of humor wherever appropriate.
Personality vs Guidelines
Use personality settings for general communication style. Use guidelines for situation-specific behavior rules.
Identity
Who the agent is, role, persona
Tone
How the agent communicates (formal, casual, etc.)
Guidelines
Specific rules for specific situations
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